Data deletion
You can disconnect a provider or request deletion of your MasterMediaHub account data.
Never send passwords, OTPs, access tokens, client secrets, private keys, or card data by email.
Disconnect a social account
- Sign in to the Dashboard and open Social accounts.
- Select the account and use the disconnect action when available.
- Revoke MasterMediaHub access in the provider's security settings to ensure the provider grant is terminated.
Request account deletion
- Email support@mastermediahub.com from your account address.
- Include the workspace name and state whether the request covers the entire account or a specific provider.
- We verify your identity, issue a request reference, then delete or anonymize eligible data.
- A completion confirmation is sent to the verified address.
Data that may be retained
Posts already delivered remain with the provider until deleted there. Certain records may be retained in limited form for billing, security, fraud prevention, backups, disputes, or legal obligations and will not be used for routine product operations.
Need help?
Visit the support page or contact the address above with your request reference.